DFS use external finance companies so please call them directly to discuss your settlement figure or for any queries regarding payments.
The finance companies we use are:
Barclays Partner Finance 0800 1522 888
Novuna 0344 375 5500
Creation Consumer Finance 0371 402 8905
Ikano Bank 0371 781 3057
V12 Retail Finance 02920 468900.
To find out which finance company you are with simply check the paperwork they sent you at the time of placing the order, or check the name that is on your bank account direct debit. When you call, please ensure you have your agreement number to hand (this is found on the letter that you will have received from the finance provider when your order was placed) to ensure a quick and prompt response.