Welcome to the DFS Help Centre

  1. DFS Help Centre
  2. Submit a request

Contact Us

If you need more help, please get in touch using the form below. The more accurate you are, the faster we can get back to you. Once you've submitted, we'll send you a copy of your request. If you would like to add anything further to your request, you can reply to the email we send you.

For example : "Make a Purchase" | "Book Delivery" | "Order Replacement Seat Cushions"

Please select the options that best match your query. This helps us route your request to the right team for a faster response

Please select the option that best suits your query

If its more than one, please let us know in the full details box below

Please add the correct email address or telephone number to update

By sharing your phone number, you're giving us permission to call you about your question or request

We are only able to discuss an existing order with the account holder, or someone previously authorised by them

Your billing address is shown in your order confirmation email. It’s the address you originally provided when placing your order.

Please provide this if you have to hand as the more information we have on your order the faster we can resolve your query.

Select ‘Yes’ only if you are already making repayments. Your repayments start one month after at least half your order has been delivered.

Please provide the full address, including the postcode

A new build is considered a property that has been recently constructed, often within the last two years.

Add file or drop files here

    For a swift resolution to your request, kindly check our FAQs for guidance on submitting the correct images by clicking here - (Opens in a new window)

    The way we collect and use your personal information submitted in this form can be viewed here