Welcome to the DFS Help Centre

How will I know if my order will be on time?

For customers in England, Scotland, Wales and Northern Ireland the best way to keep informed about your order is to monitor Track My Order. For customers in the Republic of Ireland please use Track My Order IRE. We will update the status of your order 24 hours before it is due into our local distribution centre. When your sofa is ready and has arrived at the centre, you can arrange a delivery slot through our automated system, or we will give you a call to organise a convenient date.

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