Welcome to the DFS Help Centre

What is my estimated delivery date?

This is the date we gave you when you placed your order and it will be on your order confirmation paperwork. Your estimated delivery date is when we expect your sofa to arrive at our local distribution centre. Please note this is an approximate date and was based on the information we had at the time you placed your order. Although we make every effort to meet it, on some occasions, particularly while working within the constraints of COVID-19 regulations, your furniture may be slightly delayed. In this current climate we also advise you to keep hold of your old furniture until we can confirm your exact delivery date. We will make every effort to keep you informed.

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