Welcome to the DFS Help Centre

How are you keeping everyone safe in your showrooms?

The safety of our employees and customers is our first priority. All of our retail employees have received social distancing training based on the government's guidelines. It is advised to wear a face covering when visiting a DFS showroom.

We are implementing social distancing and hygiene practices in store including keeping 2m apart from employees and other customers; conducting temperature checks every morning before work; introducing hand sanitiser stations; increased frequency of cleaning high contact areas and providing employees with personal protective equipment when requested. Our teams may refuse entry to anyone they believe has symptoms associated with COVID-19.

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