Deliveries

• What if my order is delayed?
• How will I know if my order will be on time?
• What is my estimated delivery date?
• I’m worried I might not be able to keep up my finance payments, is there anything you can do?
• Are you conducting service visits?
• What happens if I have a problem with my furniture?

Showrooms

• Are there any dedicated hours for the vulnerable and elderly?
• How do I book an appointment in the showroom?
• How can I make my visit to the showroom quicker?
• How are you keeping everyone safe in your showrooms?
• Do I need to wear a face covering when I visit a DFS store?
• Are all of your showrooms open?
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