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Welcome to the DFS Help Centre
DFS Help Centre
Are there any dedicated hours for the vulnerable and elderly?
How do I book an appointment in the showroom?
How can I make my visit to the showroom quicker?
How are you keeping everyone safe in your showrooms?
Do I need to wear a face covering when I visit a DFS store?
Are all of your showrooms open?
How are you keeping colleagues and customers safe during the delivery process?
Can I contact my local store?
I have a question about my order, is customer service available?
Still looking for answers?
We’re here to help
Chat with us
You can chat to our dfs assistant 24/7 365 days a year.
Should you need to be passed to our customer support team they are available between 8am and 6pm Monday to Sunday.
Please enter your name and email address in order to chat.
Please enter your name and a valid email