As we handmake your furniture to order it may not be possible to return your goods but always reach out to us and we'll see if we can resolve any issues you're experiencing.
Simply reach out to us via live chat and we’ll be happy to help talk through your options. The purple chat icon should at the bottom right of your screen to connect.
We'll take all the details and usually involves escalating your concern to a manager but rest assured we'll make sure we understand your situation fully.
Our full Terms and Conditions are available here for your reference.