General Queries

• What’s the best sofa if you have pets?
• Where can I find my order number?
• When will I receive my refund?
• How do I contact my local store?
• Can I get a copy of my order confirmation?
• How do I update my Contact Details?

Complaints

• My property has been damaged during delivery
• Submitting the right service images
• I have a concern with my furniture
• How do I make a complaint about my order?

Cancellation and Returns

• What are your terms and conditions?
• What is your cancellation policy?
• Can I make changes to my order?
• Can I return goods?