Help Centre
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Welcome to the DFS Help Centre
DFS Help Centre
Customer Service
General Queries
General Queries
Can I change my delivery address?
Sofacare Insurance - What’s Covered and How to Make a Claim
How can I get help in a DFS store if I’m hard of hearing?
My sofa feet are missing - where can I find them?
I need a copy of my sales order
What time will my service technician arrive today?
How can I get an update on my service appointment?
Checking your order upon delivery
What’s the best sofa if you have pets?
Where can I find my order number?
When will I receive my refund?
How can I contact my local store?
Can I get a VAT Invoice?
How do I update my Contact Details?
