Your order number can be found on your order confirmation email we sent when you placed your order.

To locate it, try searching your inbox (and junk/spam folder) for:

• “Thank you for your order” – for orders placed before 4th July 2025
• “Your DFS order confirmation” – for orders placed on or after 4th July 2025

Other places to check

You may also be able to find your order number:

• On any emails or texts we’ve sent about your delivery or order updates.

Still can’t find it?

No problem - Send us a message

If you can, have a few details ready (like your name, postcode, or contact number) and we’ll help locate your order number for you.