Welcome to the DFS Help Centre

Was my credit application accepted?

As soon as your application has been approved, you will receive a text message letting you know. Don't worry if you don't get a decision right away, sometimes it can take up to 5 working days, the finance company may even need additional information but we will contact you if that's the case.

Once you've been approved, you will then need sign your finance agreement which will likely be sent to you via email. Please remember, you estimated delivery time won't start until you sign you documents.


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