Welcome to the DFS Help Centre

How do I get an update on my parts order?

If we have ordered specialist parts from the manufacturer, once they arrive, we will be in touch with you by phone to arrange either a further visit to fit them or, if you prefer, we can post them. 

There is no need to contact us as we are working hard to chase your parts and will contact you as soon as they arrive so that we can get them to you as quickly as possible. 

However, if you have any further concerns about the quality of your furniture, please get in touch as soon as possible via our live chat service.

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