Welcome to the DFS Help Centre

How do I claim on my guarantee?

If you have a concern about the framework, springs or workmanship of your furniture, please get in touch via our live chat service.

If you need to claim on your furniture guarantee for spills or accidental damage, click here to make a claim. For more information about Sofacare & Guardsman please click here.

If you have purchased Sofacare after 5th December 2024, and wish to arrange your Multi-Point Sofacheck click here.' 

 

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