Welcome to the DFS Help Centre

How do I claim on my guarantee?

If you need to claim on your furniture guarantee for spills or accidental damage please contact the service provider Guardsman directly on 0345 600 5886. 

If you have an issue with the frame or workmanship please call our customer support team on 0333 9999 777. 
Please note you have 28 days from the time of the accident to let us know – but it's best to do it as soon as possible.

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