Welcome to the DFS Help Centre

How do I make a complaint?

We're really sorry that you're unhappy with an experience you've had with us. If you feel the need to get in touch, here's how:

Live chat:

We have advisors ready to talk to you between 9am-6pm. Simply click the purple bubble in the bottom right corner of your screen.

Email:

Fill out our email form and one of our advisors will get back in touch with you.

We don't accept any form of harassment in our teams. We promote kindness, equality and respect and ask our customers to do the same.

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