When you buy from DFS, your sofa is made to last, and your warranty is there for peace of mind if something isn’t quite right.
What’s covered for 15 years?
Your 15-year structural guarantee, which applies to wooden-framed sofas unless otherwise stated, covers the key parts that keep your sofa strong and supportive.
Where a manufacturing fault affects these structural parts, we’ll assess the issue and advise on the appropriate next steps.
What’s covered for 2 years?
For the first 2 years, your guarantee also covers manufacturing faults affecting:
- Fabric or leather covers
- Seat interiors, such as foam or fillings
- Stitching
- Recliner mechanisms
- Electrical components, such as USB ports, sound docks or cooling features
Is my warranty valid if I take my furniture abroad?
Our guarantees only apply to DFS furniture located in the UK.
If you move abroad and take your sofa or other DFS furniture with you, it will no longer be covered by the guarantee. This also applies if you temporarily take your furniture outside the UK.
What about other furniture?
Guarantee cover can vary for other types of furniture, including beds, mattresses and dining furniture.
You’ll find the specific guarantee information that applies to your furniture in your product information.
Need help with a warranty issue?
If you think your furniture has developed a manufacturing fault that may be covered by your guarantee, please contact us with your order details and information about the issue.
If your issue is accidental damage, staining or another type of damage, you may have cover through SofaCare Insurance instead.