If your delivery date no longer works for you, you can easily check for alternative options:

• Follow the link in your SMS or email to Track my Order
• View and select a new date if one is available

Our delivery slots can fill up quickly, so it’s always best to check as soon as you can.

If you need to make any updates, please let us know as early as possible by calling 0333 999 9777. Our delivery routes are planned in advance, and slots can fill up quickly, so giving us plenty of notice gives you the best chance of securing a new date that suits you.

We understand that plans can change, and we’re happy to help you rearrange your delivery. Just a heads-up, changes made within 72 hours of your delivery may incur an additional delivery fee.

If your delivery is being handled by one of our trusted partners, just follow the details in their messages to get in touch with them directly.