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Welcome to the DFS Help Centre
DFS Help Centre
Delivery
Delivery
Receiving your furniture
Delivery Tracking
Where is my order?
What if my furniture didn't fit on delivery?
Next-Day Delivery
My order is being delivered by a specialist delivery partner
Why haven't I heard anything about my order?
My order is still within the estimated delivery time
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Booking or Managing Delivery
How long will it take for my furniture to be delivered?
When does my delivery lead time start?
My order is still within the estimated delivery time
Can I update my delivery address
Can I re-arrange my delivery?
What happens if I move before my furniture has been delivered?
Track Delivery
My order is still within the estimated delivery time
What do I do if I haven't received my delivery?
Preparing for Delivery
How should I prepare for my delivery?
What can I do with my old sofa?
How do I know my furniture will fit?
Will you assemble and install my furniture on delivery?
Delivery Costs and Options
Next-Day Delivery
How much is delivery?
Delivery Locations
Which locations does DFS deliver to?
Can we pick our sofa up from the store?
Do DFS deliver weekends?
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