If your order is still within its estimated delivery timeframe, there’s usually no need to worry.

When you placed your order, we provided an estimated delivery timeframe based on the time needed to carefully make your furniture and prepare it for local distribution. We know how important it is to plan ahead, so we’ll keep you updated as soon as we have new information.

What happens next?

• We’ll continue preparing your order for delivery.
• Once your order is ready, we’ll contact you to arrange a suitable delivery date.
• You don’t need to do anything unless we contact you for more information.
• You can find the most up-to-date information about your order through Track My Order.

Key information

Your estimated delivery timeframe is not necessarily a confirmed delivery date. Your order may still be being manufactured or prepared for delivery.

If your order is still within its estimated delivery timeframe, please allow this timeframe to pass before chasing your delivery.