If Track My Order or your emails display two different dates, this usually happens for one of two reasons:
Estimated vs. Confirmed Date: One date is the general estimated timeframe for production, while the other is the date your order is expected at the local distribution depot.
Split Shipments: If you ordered multiple items, they may be arriving at the depot on different dates.
Need Further Help With Your Dates?
If your delivery dates have already passed or keep shifting in the portal, please don't worry; our dedicated customer support team is here to give you complete peace of mind. Simply share your order details with us, and we will personally look into your account, contact your local distribution depot directly, and provide you with a clear, definitive update so you can plan with confidence.