Welcome to the DFS Help Centre

Search

How do I stay up to date with my order?

We hope you're excited for your new furniture to arrive, and we want to keep you informed every step of the way until you receive it.

The most up-to-date information on your order is available through Track My Order.

Your delivery date

Until your furniture arrives at our local distribution centre, we won't be able to provide a precise delivery date. Once your sofa is ready,, you'll receive an automatically scheduled delivery date. We'll be in touch if there are any changes to your estimated delivery time.

Please do not get rid of your existing furniture until you hear from us with a specific delivery slot.

 

Was this helpful?


Was this helpful?

Still looking for answers?

We’re here to help