Welcome to the DFS Help Centre
Pre Delivery
- How do I stay up to date with my order?
- When will my delivery be?
- How long does it take to deliver?
- How should I prepare for my delivery?
- Can I update my delivery address
- Do you offer disposal or recycling for my old sofa?
- Can I re-arrange my delivery?
- How do I stay up to date with my order?
- Will you assemble and install my furniture on delivery?
- Which locations does DFS deliver to?
- Is the delivery charge per item or per order?
- What do I do if I haven't received my delivery?
- What happens if I move before my furniture has been delivered?
- Order for a specific future delivery date - eg three months in advance
- Do DFS deliver weekends?
- Can we pick our sofa up from the store?
- How much is delivery?