Welcome to the DFS Help Centre

When will my delivery be?

When you placed your order, you will have been advised of an estimated delivery time. This will also be stated on your order confirmation. Please note that this is an approximate date and was based on the information we had at the time you placed your order. 

We recommend that you track your order through our website. For customers in England, Scotland, Wales, and Northern Ireland, you can also keep informed about your order by monitoring https://www.dfs.co.uk/trackmyorder. For customers in the Republic of Ireland, please use https://www.dfs.ie/trackmyorder.

Track my order will be updated 24 hours before your furniture is due at our local distribution centre.  Please be assured that as soon as a delivery date can be booked, we will be in touch. Until you hear from us, we strongly recommend that you keep hold of your existing furniture until we can book a specific delivery time and date for you. 

Was this helpful?

Was this helpful?

Still looking for answers?

We’re here to help