We know how exciting it is to be waiting for your new furniture, and it’s completely natural to want an update.
Your furniture is built to order and carefully prepared before being shipped to your local area.
What to Expect: During production, your status will remain within its estimated timeframe. You will not receive daily updates while your order is being manufactured.
We'll contact you 3–4 days before delivery once your order arrives at your local depot.
Action Required: No action is needed while your order is within its estimated timeframe. Please keep your current furniture until your delivery date is confirmed.
Check Track My Order for the latest status. Our support team views the same live information shown in your tracking portal.